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Indian Valley Camping Center

Customer Testimonials

 
Excellent customer service...It doesn't happen often, unfortunately, but when it does, it's magical! Many thanks to the team at Indian Valley, especially Andy, who made our shopping and buying experience flawless--and in record time (2 business days total from purchase to pick up)!

You earned customers for life!

Greg and Kim (and girls)
2015 Jay Feather X213


Greg and Kim
2015 Jayco

We are very pleased with the communication and service from Indian Valley Camping Center. We had been searching in our area for over a year for a specific type of travel trailer--something simple and small, preserving the rustic camping experience by fitting easily into secluded camping spots, yet with the amenities retirees desire, such as a leather sofa, roomy bathroom, and a large bed with easy access from both sides. No dealers in our area had what we were looking for, or if they did, they weren't willing to negotiate. Indian Valley responded promptly to our inquiries, expressed a willingness to compromise, and gave us outstanding service! The two-hour drive from our home to this dealership was well worth the value we received! We highly recommend them!

Happy Campers,
Jim and Velma

Jim and Velma
2015 Shadow Cruiser 195WBS

We can't say enough about the great experiences we have had at Indian Valley Camping Center. We first met Dan Keller in 2007 when we purchased our brand new pop-up. He was very patient with us as we made our choice and his easy going nature made the experience so great, that 3 years later we returned to upgrade to a pre-owned hybrid. We sought out Dan again and we again took our time making our decision and Dan was so accommodating that he even took a ride with us to make sure our truck could pull the trailer. Here we are 2014 and we got the "bug" to upgrade again. We didn't even look anywhere else…back to Indian Valley we went and again sought out Dan and we just purchased our third camper, a pre-owned 2008 Jayco Jay Feather (the one listed as "sold" online and it's already "out camping"!). Dan has never pressured us and because of him and the staff in the parts and service department (especially Wayne and Craig) we HIGHLY recommend Indian Valley Camping Center to first time and avid campers alike…their experience and customer service are superior!
Carol and Ron Bardsley
2008 Jayco Travel Trailer

Hello. We just bought a used trailer from ivcc. We are from Virginia, and we looked at several models at local dealerships, and private owners. We were first time buyers, and we just wanted something to get started. We spoke to several people, and once we went to look at what they were selling it was nothing like they said. We were getting very discouraged, and frustrated. One night looking we ran across your facility. We saw a model we were very interested in, and the next day we called on it even though reluctant with the distance. I spoke to a lady by the name of Diane. I was impressed from hello. She was straight forward, and very honest. She understood I was reluctant, and went out of her way to be patient, and help me to feel more comfortable. I even stressed to her we were coming far, and she assured me that it was all she said it was. She then even helped us with hotels as far as letting us know what was in the area. It was even made sure that all we needed a hitch, receiver, and electric brake was all ready for us upon our arrival. We were guided to the store, and a gentlemen walked us through the store unknowing by being first timers he showed us what was necessary to get started. The unit was everything she said, and more. It is beautiful. The gentlemen that did our hitch work was informative, patient, and did a great job. He even took our ipod, and helped us to find a better route home. The whole staff made my children feel welcome, and was good to them. We traveled from Friday night at five p.m till Saturday morning till two thirty a.m. It was well worth it. We are now proud owners of a 2001 Futura Coachmen. What a great facility, and I have never seen such caring, and honest people in a place of business. Our next purchase will be from ivcc. Thank you Beth
Beth
Coachmen Futura Travel Trailer

Comments: Just wanted to write and say a few thing about our exsperiance at IVCC. My wife and i got a New Somerset pop-up from you all and just wanted to say thanks you for a great time. All the help we could have ask for and great people. Between Dan & and Andy, Sharron in the office, and all the guys in the part and serive to the gentalmen who showed me how to use the brake asst. in the car... I couldnt have ask for a better time for a first time buyer. I will deffinitly be back to shop at you store... Thanks again!

Travis & Rebecca

Travis & Rebecca
Somerset Niagra

We just ordered a new travel trailer from Indian Valley. This is the 3rd rv we have purchased and we wouldn't think of going anywhere else. Dan Keller and the sales team at Indian Valley are second to none! No pressure. No hype. Just good quality service from a knowledgeable & experienced sales staff. Since 2003 they have always answered our questions and address our concerns. The service staff has always accommodated us, no matter what our request. Whether at the RV shows or sending the occasional Email, the staff never forgets who we are. Indian Valley has given us many years of memorable camping.

Thanks again,
Tony & Maria Bednarz & family

Bednarz Family
2010 Cougar 31SQB

"Thank you Dave for the excellent service and information we needed in choosing an RV. We recognize the effort and care a family business has to offer and would highly recommend your establishment to all potential customers.

In our shopping for an RV, we have had the opportunity to compare the various RV Sales agents. Without question, your establishment was the most friendly and helpful in providing us with the necessary information we needed to made a purchase decision.

We will be a return customer."

Chuck & Nadine Parker

My Family wanted to let you know that Indian Valley Camping Center is the best place in the area for camper sales and service. We have never been more pleased with our customer service we have received from all of your staff, from sales to service. No problem is too big or small for anyone at your center. We have bought two campers from your center and have been very pleased with both, we hope to buy one more in the near future. We have found the store to be well stocked when looking for camper supplies and Craig, Herb and Wayne have always have been very helpful. Once again, just wanted to say how happy our family is with Indian Valley Camping Center and would recommend it to everyone.
Joe, Shirley, Gina, and Lisa
Trail Cruiser C-19




We need testimonials for out NEW Website!
Let us know how your experience has been here at IVCC and we may post it live to our website. Please email dan@ivccrv.com with your experience and we will try to get it posted. Thanks for doing business with IVCC!